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Dore

Created

Brief:

I was approached to be a User Tester for a new social media called Dore. They wanted me to join them to test their app and answer questions about the experience and what concerns I had using it.

I took screen recordings and decided to create a short User Test report on my findings of using the app including general comments and bugs encountered.

Results

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General Comments I think the concept is strong. Making a social platform about meeting people that is not a dating platform has strong relevance - particularly in the international community I can imagine. The experience is nice but I think it misses a red thread to really help me understand what is happening, who I'm meeting and where I'm going. It is augmented by the fact that we are in discussion and probably would have been easier to see had I been involved yesterday. There is likely a need for push notifications so that I can be updated without accessing the app. Maybe something that details, a number of groups are doing X activity. Also is it possible that groups share within other groups?

[Accessibility] Visuals are nice but the app is not very accessible.
[Accessibility] Some of the text is very difficult to read, especially on a screen as broken as mine.
[Accessibility] The spinning events looks nice but I would argue it isn't the most functional.
[Accessibility] There is a large lack of contrast which is likely to be troublesome when it comes to accessibility.
[Accessibility] The mission statement is very small.
[Features] The facts are nice, some are a bit unusual and doesn't completely relate to the idea of the apps concept.
[Features] However if refined you could try to help these be used as ice breakers for new people meeting.
[Features] Perhaps when people are matched then get a shared fact.
[Features] Not being able to select for tomorrow is something I imagine will be changed.
[Features] I'm not sure the countdown has so much relevance as it would be more important to state the time.
[Features] Also it lists that I matched - but who did I match? How many people?
[Scalability] I would also imagine you will encounter difficulties scaling with using boutique design. I would imagine it will cause a number of development issues.
[UX/Features] How do you intend to cater for people who are late or have a change of plans. Especially as this will be groups. Will there be some form of group chat available.
[UX] The searching screen doesn't give you feedback on the progress. Something like a progress bar, or some text that explains that the search is still in progress will help the user to understand.
[UX] The location map is nicely styled but doesn't really show you where to meet - it might help to offer more layers of certainty. Especially given that people don't know each other.
[UX] I haven't seen the matching process but I assume you just get paired with someone but don't know much if anything about who they are?
[UX] It might also help to have some more information on the place you are going. Especially as this could be used by travellers.
[UX] The placement of the buttons, especially at the top, is a bit difficult for finger dexterity.
[UX] I would keep the nice effects for the splashscreen and intro and create a more functional main layout.
[UX] The Searching and Cancel toggle is an unusual combination.